Certified Nursing Assistant (CNA) Practice Exam

Which action aligns with a supervisor's response when a nursing assistant fails to change a person's position frequently, resulting in the development of pressure ulcers?

1. Commend the assistant for other positive actions

2. Reprimand the assistant harshly

3. Ignore the situation to avoid conflict

4. Investigate the lack of sensitivity and provide retraining if needed

The correct answer is: Investigate the lack of sensitivity and provide retraining if needed

The correct response involves investigating the lack of sensitivity and providing retraining if needed. This approach emphasizes the importance of identifying the underlying reasons for the nursing assistant's failure to change the person's position frequently, which may stem from a lack of understanding, skills, or awareness of the proper care practices. By addressing the issue this way, the supervisor not only ensures that the nursing assistant receives the necessary guidance and education but also reinforces the importance of patient care standards. This action can help prevent future incidents, supporting both the nursing assistant's professional development and the overall well-being of patients. The other options do not provide a constructive path forward. Commending the assistant for other positive actions may lead to reinforcing inappropriate behavior without addressing the critical issue of patient care. A harsh reprimand would likely foster a negative atmosphere, diminishing morale and potentially causing further disengagement instead of promoting improvement. Ignoring the situation can lead to repeated mistakes and further harm to the patients, creating a cycle of neglect that should be actively avoided.